UPDATE: Family members worried about loved ones at Dade County nursing home where staff had quit

the Woodhaven Senior Living facility.

Inspection reports show a Dade County nursing home that the sheriff's office shut down last month has been at the center of complaints for years.

The owner of Woodhaven Senior Living Facility was arrested when deputies discovered all but one staff member had quit and the facility had no air conditioning.

Complaints obtained by Channel 3 have been filed by family members of residents, Woodhaven's own staff and even staff from other facilities and they show the facility dealt with some of the same issues two years ago.

An open records request reveals the types of complaints filed against Woodhaven Senior Living between 2013 and 2020.

READ MORE |UPDATE: Family members worried about loved ones at Dade County nursing home where staff had quit 

They include reports of liquid medication diluted with water, insufficient staff levels, a resident eating Styrofoam out of the trash and employees not properly trained to treat patients.

More than half of the allegations were found unsubstantiated due to lack of evidence.

The Dade County nursing home's owner was arrested on cruelty to senior charges last month.

State inspection reports show investigators visited the facility 14 times between 2013 and 2020 on annual inspections, complaints and follow ups.

READ MORE |Former Woodhaven Senior Living Facility residents handling move to new facilities well 

Investigators found on multiple occasions staff did not meet hiring requirements, weren't screened properly and were not trained on CPD or first aid.

In 2019, investigators cited the facility after one staff member was found in charge of 13 residents, many of whom smelled of urine.

Family members continue to wait for answers as the sheriff's office continues it's criminal investigation.

Channel 3 asked Georgia's Department of Community Health why residents weren't moved from the facility in 2019.

A spokesperson said the facility was required to submit a plan of correction after it was cited.

Documents show the facility submitted a plan of correction and reported multiple residents were moved to other facilities or passed away and some staff were fired.